Accessibility Statement for Warehouse floor cleaning

We are committed to providing an inclusive and safe environment for every person who interacts with our warehouse floor cleaning services and the warehouse floor cleaning area. This statement describes how we design physical cleaning operations, digital booking interfaces, and on-site wayfinding to meet accessibility expectations. Our goal is to ensure that warehouse floor maintenance and cleaning activities support access, safety, and dignity for all users.

We follow recognized web and operational accessibility standards and strive to align our communications and operational guidance with WCAG 2.1 AA where applicable to our digital interfaces and information resources. For on-site cleaning procedures, we apply human-centered design principles so that corridors, loading bays, storage aisles, and high-traffic points remain accessible during cleaning cycles.

Scope and approach

Our access work covers scheduling, signage, physical routing during cleaning, and digital systems used to request or manage warehouse cleaning. We consider accessibility in the design of temporary barriers, placement of wet-floor warnings, and the interaction of automated floor scrubbing equipment with pedestrian routes. Accessibility for the warehouse cleaning of floors also includes provision of alternative safe pathways and clear, consistent notifications when areas are being serviced.

We provide screen-reader support and clear keyboard navigation on our digital platforms that relate to booking or reporting on-floor cleaning tasks. Digital interfaces used for management of warehouse floor cleaning are tested to support keyboard-only operation and compatibility with common screen readers. Keyboard navigation ensures users can access schedules, safety alerts, and location maps without a mouse.

In physical environments, we use visual, tactile, and auditory cues to help people navigate around areas undergoing warehouse floor maintenance. For example, high-contrast temporary signage, tactile route markers at decision points, and audio announcements for high-traffic loading docks help maintain independent movement within the warehouse while cleaning is underway.

We carry out routine testing and training to maintain accessibility standards. Staff receive training on accessible setup and removal of barricades, how to position signage for visibility, and how to maintain safe and accessible emergency egress during floor care operations. We also evaluate the accessibility of our vendor equipment and select machines and detergents that minimize odors and slippery residues to reduce access barriers.

Key accessibility features for our warehouse floor care and related services include:

• WCAG 2.1 AA alignment for public-facing digital materials regarding cleaning schedules and safety notices
• Screen-reader friendly descriptions and alt text for images and maps used to show affected areas
• Full keyboard navigation for booking and reporting workflows
• Clear physical signage, tactile markers, and audible alerts in serviced areas

Accessibility is an ongoing effort. We perform audits and user testing on a regular cycle and incorporate feedback from people with lived experience of disability into our operational practices. When planning cleaning times for the warehouse floor, we try to minimize disruption for persons requiring continuous access, and we publish clear windows of service so alternative arrangements can be made.

If you need an accommodation or have an accessibility request related to warehouse floor cleaning services or the warehouse floor cleaning area, please contact our accessibility team using the accessibility request option available through your service channel or engagement portal. We will review requests promptly and work with you to identify reasonable, practical adjustments. Our commitment is to respond to accessibility requests in a timely and respectful manner.